NM
Nhlanhla M
1 reviews | Active since Sept 2014
11 Jan 2016, 06:52
Smart Device Apple MacBook Pro
I just got Apple MacBook Pro back from being repaired this past Wednesday because it didn't want to switch on. Yesterday it does the same thing and i haven't been able to switch it on. Either First National Bank sold me a faulty product to begin with or Apple repair service they use put in bad parts and now i have to more for insurance again. It wasn't even five days... just three days and my laptop does the same it was supposedly repaired for. So am taking it back to Apple today. This is not on, can't be paying so much money for something thats gonna give problems. Hopefully FNB sorts this out. Now i have to wait a week and a half for it.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Jan 2016, 08:48Hello inhlanhla,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845862.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845862.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Jan 2016, 08:48
Official
Hello inhlanhla,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845862.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845862.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)