1 reviews | Active since Apr 2017

09 Apr 2017, 05:56

Smart Device Affordability ****

Item: FNB (First National Bank)
Rating: 1

<p>I have been paying for FNB loans for more than 4 years. I would like to apply for a smart device. Every time I do that it gets declined that I don't qualify. What I don't understand is that FNB quickly gave me a loan of R3500 a month back and yet I would like to get a R169 x 24 a month phone, but it gets declined. How can FNB give me loans that I have been paying for more that 24 months and decline a 169x24 a month phone. All my loans have been more that R500 a month. This is bull****. I am changing my banking to another bank. How can we help you bull****. You can close my account like that of the Guptu's. mxm</p>

Helpful (0)

Replies (3)

FNB (First National Bank)'s replyOfficial

10 Apr 2017, 10:37

Good day Mr. pholosho sebolao

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply10 Apr 2017, 10:37

Official

Good day Mr. pholosho sebolao

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

10 Apr 2017, 10:38

Good day Mr. pholosho sebolao

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply10 Apr 2017, 10:38

Official

Good day Mr. pholosho sebolao

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

10 Apr 2017, 10:38

Good day Mr. pholosho sebolao

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply10 Apr 2017, 10:38

Official

Good day Mr. pholosho sebolao

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***