Smart Device

I made enquiries about FNB smart device stores the only branch was as above. <br> To avoid paying the R150.00 courier fee i app**** and collect at the store.<br> To my surprise the 150.00 was deducted from my account. I contacted the branch and was told that i have to contact smart device and that it is not their job to do so. <br> If the money is not returned into my account by Monday morning<br> Only option i have is to report it at the police station as ***** against FNB. I have had one to many bad service rendered to me from FNB.