AA
Andrew A

1 reviews | Active since Feb 2010

15 Jul 2015, 13:41

Slowest Banking Ever!

This branch has repeatedly disappointed me with insanely slow service! One client seems to take 20 mins per person with very limited staff. To wait for 6 people in the line in front of me took over 45mins! Just because the new branch design has introduced seating does not mean that I have all day for service! Totally totally unacceptable in the utmost!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jul 2015, 14:01
Official
Hello Archmage,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 722639.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)