1 reviews | Active since May 2016

27 Feb 2018, 09:52

Slow slow slow service

Having to wait over 20mins just to get a bank stamp is absolutely unacceptable. Fnb Eastgate is consistently slow with customer service. Always lots of people waiting and not enough staff to assist.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2018, 10:07
Official

Good day Natalie Toi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Point of Presence who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)