Slow service to gain from the consumer

Your service is super slow. I'm trying to close my account but now a request needs to be sent theough and can take 7 to 14 days and I need it closed WITH IMMEDIATE EFFECT otherwise unnecessary bank cost will go off in this time. This is how they make money out of the consumer,playing for time to squeeze the last bit out of you. I want my 2 accounts closed NOW. On top of this my flippe card has 2 pins so i never know which one to use and now its blocked. The pin was updated and shows correctly on the app. It was syncronized as well but still.