KW
Kay W

1 reviews | Active since Oct 2018

08 Oct 2018, 13:20

Slow service at FNB wonderpark

I’ve been waiting for over 2hrs to bank money in Wonderpark and when we asked as to why there is only one teller the lady said since there is self-service there is no need to have more than one teller And we’ve been waiting to see the manager for an explanation to to this situation and it’s been that long. Something needs to be done about this

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2018, 13:41
Official

Good day Kay Wadj,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Points of Preence who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)