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Bradlan N
1 reviews | Active since Jun 2015
08 Aug 2025, 11:30
Slow Service at FNB Balito Junction
The FNB in Balito Junction has a terribly slow service with staff that are content in making you wait. There’s a big screen that say's here to help which is very misleading, staff are actually content in making you wait for extended periods of time without finding out what exactly it is you need. This new system feels like a way to keep you in the bank for longer. FNB used to value a customers time but this new system seeks to make a customer wait for extended periods of time. Staff at the front are unhelpful and do not keep track of customers and attending to them.
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Bradlan N's updateReviewer Update
08 Aug 2025, 13:15There’s no need to log a formal complaint. I was ticket number 34. Look into how long my family and I waited, improve and get better. I don’t want to wait 57 minutes again to be helped.
BN
Bradlan N's update08 Aug 2025, 13:15
Reviewer Update
There’s no need to log a formal complaint. I was ticket number 34. Look into how long my family and I waited, improve and get better. I don’t want to wait 57 minutes again to be helped.
