MS
Mosuli Slay'za

1 reviews | Active since Jan 2018

25 Apr 2018, 23:28

Slow service

Hello, today i went to Fnb to open my first bank account (Easy Acc) , i had all the documents needed and my account was opened and i was given my bank card immediately i was told to wait for my account number to have sent via text but nothingness 5 hours has past now and still nothing My id number is ********** 520085 (Mosuli Mkalipi) (I'm 18 years old this year..can i please get some feedback on this! My number is ********** 493

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2018, 15:59
Official

Good day Mosuli,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)