JB
Juvan B

1 reviews | Active since Apr 2018

24 Apr 2018, 15:21

Slow service

FNB closed my business account a year back i was on the phone with them stating that its urgent that we open it again as i have a potential client who wants to deposit funds for business i was going to do but still have no feedback from FNB. I don't think this is very professional as its my business in bad light.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2018, 16:09
Official

Good Day Juvi0410,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to business banking and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***