AM
Anru M

1 reviews | Active since Oct 2018

19 Jun 2021, 09:42

Slow service

When it comes to law on call. Ensure you are not in a hurry. Replies from the consultant are when they feel like it and nf your matter is stretched for the attorney to make more money.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2021, 10:12
Official
Good day 

 Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team 
 

AM
Anru M's update21 Jun 2021, 10:09
Reviewer Update
FNB responded.

The consultant phoned this morning and rectified the situation.

Thank you to FNB and the Consultant.