PT
Paul T
1 reviews | Active since Jul 2014
16 Jul 2015, 18:29
Slow service
Arrived at bank at 14:14 to collect new ATM card.<br> Got to counter at 15:15.<br> Interesting the queue ticket said \Please proceed to Collection area".<br> There was no collection area but just one slow moving queue.<br> Saw some customers walking out after waiting some time.<br> Not great service at all and no apologies from staff when asked about it."""
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FNB (First National Bank)'s replyOfficial
17 Jul 2015, 08:16Hello tyepj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723493.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723493.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Jul 2015, 08:16
Official
Hello tyepj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723493.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723493.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)