SLOW RESPONSE ON A CREDIT APPLICATION

I am a new customer who switched from Standard Bank to to FNB from April and have been updated to private client since May. I have app**** for a credit card through my private banker since May and have not received a call or a feedback from my private banker on the status of my application. <br> As a client, I feel so neglected and is dissatisfied with the poor service that I have been receiving. <br> I am even thinking about going back to Standard bank.<br> <br> Regards<br> <br> Dr Voka