Slow response
<p>I sent a request for my credit card to be closed ,this was on the 1st today is the 8th.</p> <p>I spoke to Deepika Maharaj who seem to be dragging feet, with unsatisfactory replies.</p> <p>I am happy to be FNB client, however this a bit disappointing,may I please be assisted?</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)