EB
Edward B
1 reviews | Active since May 2013
13 Jan 2016, 15:27
Slow lounge response
I complained on Hello Peter on 6th January 2016, about my credit for the slow lounge. Samantha phoned me on the 8th and told me that she would come back to me on Monday. I just forgot to ask her which Monday!!!!<br> Still waiting for my credits
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FNB (First National Bank)'s replyOfficial
13 Jan 2016, 15:37Hello Edward Booth,
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 847796 and escalated to our Premier Banking division whom will provide you with feedback. We have advised Premier that feedback is required soonest.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 847796 and escalated to our Premier Banking division whom will provide you with feedback. We have advised Premier that feedback is required soonest.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Jan 2016, 15:37
Official
Hello Edward Booth,
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 847796 and escalated to our Premier Banking division whom will provide you with feedback. We have advised Premier that feedback is required soonest.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 847796 and escalated to our Premier Banking division whom will provide you with feedback. We have advised Premier that feedback is required soonest.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)