1 reviews | Active since Mar 2017
Slow lounge OR Tambo
<p>So I get to OR Tambo 3 hours before my flights to Cape Town. Thinking I can go sit in the Slow Lounge and do some work, I get told I'm too early (but yet I've done this before). I ask the lady on duty if the Slow Lounge is full to which she replies "no".</p> <p> </p> <p>How is it that FNB show away private clients (who pay for these exact reasons like going to the Slow Lounge to work) even though the lounge isn't even full??</p> <p> </p> <p>What a joke..another FNB fail.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)