Slow Lounge Charge

I am a Private Bank cheque account holder with FNB, I went to a Slow Lounge at Cape Town International with my wife and son and upon arrival at the Reception I was advised that my account does not allow for me to bring a third guest and that I will be charged as it was Peak time and so took their advise and came back after peak and agreed to Pay for the third guest for an amount of R250. Yesterday I realised that I was Debited R1250 for the slow lounge and upon enquiring I was told that I don't meet certain ebucks criteria. My complaint is that why I was not informed the time they swiped my card that I don't qualify and that I will be charged, and if they are able to advise us of the peak and off-peak surely they must advise of the qualifying criteria. I take this as Non-Disclosure and will be happy for the funds to be received as I intending closing the account and taking into consideration the amount R335 monthly fee I am paying.

Your Unhappy Client