Slow lounge Charge

I have been a credit card customer of FNB for a couple of years, when I was originally canvassed, I was sold on the perks of the card i.e Ebucks and a certain amount of Slow Lounge visits per annum. I opened my statement to notice that I have been charged for my visits over the December period. I contacted the call centre to be notified that I now need to have a cheque account now also with them to qualify for Slow Lounge access. This was NOT the agreement FNB had with me when I was offered a Credit Card. FNB states that these charges will not be reversed? Bye Bye FNB, I will find a bank that can stick to its original agreements!!!!