JP
Jarryd P
1 reviews | Active since Aug 2012
11 Jun 2015, 11:31
Slow Lounge benefit Drastically Reduced
So In an update email surrounding changes to eBucks - FNB have conveniently added on top how to earn more eBucks with Uber and FNB Connect and then have a short paragraph about the changes to Slow Lounge access. Things they dont specifically mention is that Qualifying card holders no longer receive 4 complimentary visits per month, but 2 and that you HAVE to have both cards to get those too. Also, changes to \peak times"have now basically blocked out taking a guest into the lounge for any of he early morning or evening flights. Not to mention the limit of 90 minutes prior to departure. Why even offer the benefit then? <br> <br> Way to go FNB. In always badmouthing Steve and Beep Bank"
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Replies (1)FNB (First National Bank)'s replyOfficial
11 Jun 2015, 14:59Hello JP101,
We thank you for logging your compliant with us.
Please be assured that we have logged a formal complaint to our Premier Banking Department, your reference number is 701801.
Regards
Desiree Bowes
We thank you for logging your compliant with us.
Please be assured that we have logged a formal complaint to our Premier Banking Department, your reference number is 701801.
Regards
Desiree Bowes
FNB (First National Bank)'s reply11 Jun 2015, 14:59
Official
Hello JP101,
We thank you for logging your compliant with us.
Please be assured that we have logged a formal complaint to our Premier Banking Department, your reference number is 701801.
Regards
Desiree Bowes
We thank you for logging your compliant with us.
Please be assured that we have logged a formal complaint to our Premier Banking Department, your reference number is 701801.
Regards
Desiree Bowes
