Slow delivery and incorrect cards
So eventually my new credit card arrives today. But the name on the card is wrong. The petrol card didn't arrive. And the takealot delivery driver just drops it off and leaves, no proof of ID or anything needed, so basically anyone could have pretended to be me and ****** my credit card. When CCD couriers delivered my cheque card last month they scanned my ID and everything when the driver arrive.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***