Slow bank transfer processing

I would just like to make it clear that this bank seems to grow worse by the year. Year after year the standard of service declines They don't fast track services anymore. I was sent from FNB to Capitec before 7 am this morning a transfer of money which has not even entered my account yet. It has been 7 hours since it is nearly 2pm now. The cut off for slow transfers is after 12pm of the customer doing the transfer. I worked at a bank so I know. Now they still have not done anything. This is not directed towards the employees at the branches since they are not the ones having to do this but rather the internal transfer department that seems to be lounging around doing only they know what.

Get your services Inline I am sick of this slow service