slow and they dont care about customers

Item: FNB (First National Bank)
Rating: 2
Author: fezile D

The service here is so bad and slow to make things worse when you stop debit order you have to call someone else whilst you are the bank. I tried to dishonour the debit and i was told to do it in JHB since i stay there. This is my first time having such problems with this bank fnb as a whole aaaii mximm

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Replies (1)

FNB (First National Bank)'s replyOfficial

01 Oct 2015, 13:56

Hello feziled1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 772321.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Oct 2015, 13:56

Official