Slow and bad services to open an account

I've been trying to open another business account for the past two weeks but been struggling so much with fnb. They took so long to send documents that need to signed and send documents that are incorrect or zip folders with no files in them and then I'll have to them numerous times to get them to move and when you call them sometimes their lines are so bad.

This is really bad services and is going to have a negative impact on my business and opportunities. It's been over two weeks I just cant believe it just to open an account when it took two days with the first account.