LR
Lydia R
1 reviews | Active since Feb 2013
05 Nov 2018, 11:18
Sloppy Service...again!
I have asked my Premier Banking suite (multiple times)to explain why money that was reversed 4 weeks ago still doesn't reflect on my account, and I have yet to hear from them. Clearly the fees some of us pay to have access to the Premier suite go unappreciated.
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 06:54Good Day Lydia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 06:54
Official
Good Day Lydia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***