1 reviews | Active since Feb 2013
Sloppy Service
I logged a request on FNB's website for URGENT assistance on Monday, as their website was giving me errors when I tried to locate what I wanted. I'm still waiting. And this is not the 1st time FNB has failed at providing proper service to clients.
Good Day Lydia ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lydia ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***