1 reviews | Active since Oct 2016

13 Mar 2017, 12:20

SKY HIGH FEES

<p>Good Afternoon</p> <p> </p> <p>I have just called the business department, and was advice that my account was not the account as per agreement.</p> <p> </p> <p>Kindly revert to your recordings to see what the agreement was for, I app**** and obtained an account over the telephone.</p> <p> </p> <p>Fees of R1860.00!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>As a small business, I cannot afford the extravagant banking fees FNB want me to pay. If you cannot sort it out, kindly inform me promptly so that I can close this FNB account and get a better detail with another bank.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 12:47
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)