RB
Riyad B

1 reviews | Active since Apr 2010

31 May 2016, 12:08

***** is not even a word

<p>I have called the call centre to close my cheque account. I didnt know its open up until today where there is money in my saving pocket and i would like to withdraw it.</p> <p>They told me at Pineland branch i need to pay the -R490 something in order to withdraw the fund which will leave me short with my rent money.</p> <p> </p> <p>How can a bank be this unfaithful to someone who doesnt earn alot. Thats why i moved over to Nedbank.</p> <p> </p> <p>I want the full outstanding money in my saving pocket as this is due for rent.</p> <p> </p> <p>Then they ask why is people on the street because of daylight roberry</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2016, 12:44
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 934096.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)