AO
Annemi O
1 reviews | Active since Jan 2015
02 Jul 2015, 11:45
Sitting in queues to collect a card
My credit card is ready for collection at a specific branch. I have gone to collect it 3 times and had to wait at least 20minutes per visit to be served by someone to hand me my card. Time I do not have and have subsequently left it.<br> <br> I have now decided that you can keep the card- unless you deliver it to me. It is the 21st century and sitting in a branch for a total of an hour to collect is no longer an option.<br> <br> Please cancel my credit card- I will use one of my other bank cards- which promptly was delivered to me- or make a plan to get it to me. I am NOT spending any more time in queues to collect the card. <br> <br>
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
02 Jul 2015, 14:38Hello air@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715315.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715315.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Jul 2015, 14:38
Official
Hello air@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715315.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715315.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
