1 reviews | Active since Nov 2011
Since this is the only way to get hold of FNB Private Clients
This is an overpriced overcharged ridiculous service. Not only is it tough to get hold of a banker that can help to say the least but I got better taken care of as a Gold account holder. If you're considering switching to Private Clients, don't make the mistake I did and think 'It wont be the same for me, it must only be one bad experience' there are way too many people complaining about the same thing. This seems to be the only way I actually get a response at all from them.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)