FQ
Fenkie Q

1 reviews | Active since Sept 2015

25 Mar 2016, 14:29

Since I opened an new business account no response

Since I opened a new business account beginning of February no response has been received for the status of my application and way forward. I have tried several times to call the but every time I call I am told will call you back. Till today. Can someone call me and tell me what's happening with my application so that I can know what to do.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Mar 2016, 10:17
Official
Hello Limiqwabe,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 894284.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)