Simply the worst bank ever

I don't think I've ever provided so many negative reviews for one single company. They're so bad that I can't even rely on their complaints division to get in touch with me timeously to resolve any issues (ANY issues). I have to complain on Hellopeter to get FNB to actually contact me.

First complaint: They do not contact you when you complain. I can't even get in contact with them to close all my accounts so I can move to another bank.

Second complaint: My available balance and account balance amounts are nearly R4000 in difference and my statements cannot explain why. When an institution overdrew their monthly debit order last month my accounts went into the negative. The money was not returned or accounted for and FNB still charged me nearly a thousand Rand in penalty fees.

Third complaint: When I finally got a call from an FNB call centre at lunch time, while I was in the loo, I kindly requested they call back in ten minutes - that was two days ago and I have not gotten another callback, text or email. There is absolutely no concern from FNB to resolve customer care matters ever.

They are the worst bank on the face of the Earth. They are dishonest and they will cost you more than you will ever save with them. I encourage everyone to avoid FNB at all costs.