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nizaam L

1 reviews | Active since Mar 2009

25 Jun 2019, 14:28

Simpler, Better = NOT

Simpler, Better = NOT After receiving my banks (waited since 4th June) i am now being told i need to have an active bank account with FNB in order to activate the new cards (even though; guess what i am a new client?) does this make logical sense at all?

and i am still waiting for someone to actually call me back with feedback; since the 4th June even jacques celliers has not even rep****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2019, 16:32
Official
Good day Nizaam, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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