Sim port
<p>I have had my number since 2001. When i port my number to FNB connect, alot of calls to my number had a auto response that my number does not exist.</p> <p>I cancelled my unlimted contract with FNB connect, on the 1st may 2017 my number become prepaid.</p> <p>Today 4th may 2017 bought an MTN sim so i can port my number to MTN from FNB connect.</p> <p>MTN are telling my the request was not successful becouse FNB connect have not released my number.</p> <p>I called FNB connect (147) they saying i should sms portme with my Rica number.</p> <p>Where am i supposed to get a RICA number FNB ?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
