SIM CARDS RECEIVED BUT BANK CARD WAS DESTROYED

THIS WOULD BE MY SECOND ATTEMPT TO JOIN THE BANK AND HAVE A SMART ACCOUNT !!<br> FIRSTLY TO MY SURPRISE THE GENTLEMAN WHOM CAPTURED MY DETAILS TOOK EVERYTHING FROM MY PREVIOUS PROFILE AND NEVER CHANGED THE DETAILS !!!<br> ON THE 4TH OF AUGUST I GOT THE SMS THAT I HAD SUCCESSFULLY OPENED MY ACCOUNT WITH FNB AND WAS ALLOCATED AN ACCOUNT NUMBER ...I WAS HAPPY <br> ON THE 11TH I RECEIVED THE SIM CARDS THEY OFFERED FROM THE BANK AND THAT WAS IN ORDER THE COURIER CALLED ME ON THURSDAY/FRIDAY TO MAKE ARRANGEMENTS TO HAVE THEM DELIVERED AND ALL WAS IN ORDER ..<br> ON THE 12TH AUGUST I CALLED THE CALL CENTER TO FIND OUT WHAT GOING ON WITH MY CARD AND A VERY NICE LADY ASSISTED ME AND TOLD ME THAT MY CARDS WERE DESTROYED DUE TO THE FACT THAT THE COURIER SAID THE CONTACT DETAILS GIVEN WHERE INCORRECT !!<br> HOW DID THEY DELIVER THE FIRST TIME IF THE DETAILS WERE WRONG !!!<br> THE TEAM LEADER CALLS ME BUT CANT ANSWER MY QUESTIONS AND WANTS ME TO GO TO THE BRANCH AND COLLECT A CARD !!<br> I REQUESTED THE CARD TO BE DELIVERED TO ME FOR A REASON !!! IF I COULD GO TO A BRANCH I WOULD HAVE BUT BECAUSE YOU OFFER THE SERVICE I OPTED FOR YOUR BANK!!<br> HOW CAN YOU DELIVER THE MOBILE SIM CARDS PERFECTLY BUT NOT THE CRUCIAL CARD !!!