PN
Portia N

1 reviews | Active since Mar 2009

22 Sept 2017, 10:16

Sim card has not worked since

I have not been assisted with the SIM card and as a result, have lost out on business. FNB Connect has not given me any joy with regards to a sim swap. I went into the branch twice to get 2 different sim cards, but to date I have not been connected. I am expecting a call on ********** 204 before 12 today.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2017, 10:38
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)