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Angela D

1 reviews | Active since Jul 2018

21 Sept 2018, 07:07

Silly charges,money dissappering without trace from account

FNB i am getting SICK&TIRED of your silly charges on my account and the fact that my money never adds up these days. Theres always some money missing without trace.

Now tell me, why did you CHARGE me R100 for ,"CARD REPLACEMENT FEE"???? Which card is that? I never ordered a card recently so what is this? I want my R100 back immediately and i want my money to add up. STOP chowwing my money because ill take out of that account like i did capitec and move it elsewhere. Get your act right.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2018, 08:54
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***