Signed Settlement – Still No Payment from Neil Govender Attorneys

I am beyond frustrated with the way Neil Govender Attorneys have handled my third-party claim (*** / MAT23106) on behalf of FNB Short Term Insurance.

After months of delays, poor communication, and constant follow-ups, I was finally sent a settlement agreement on 2 October 2025, which I signed and returned immediately with my banking details as requested. I was told the matter was “in for payment.”

It is now another month later, and I still have not received a single cent. Every time I follow up, I get the same vague response — “waiting for POP” — with no clarity on when payment will actually be made.

This process has dragged on for months, costing me my main source of income as my car remains unrepaired and unusable for Uber. The lack of professionalism and urgency is unacceptable.

Both FNB and Neil Govender Attorneys have handled this matter with complete disregard for my time and circumstances. I have been patient long enough, but I will not stop until this claim is paid and resolved in full.