MM
MPHO M

1 reviews | Active since May 2015

26 Oct 2016, 18:43

sick to my stomach

<p>like please tell me what is ont to do to actually get feedback/attention from Fnb.I app**** for a credit card and was sent a settlement account form which I completed with no issues then I was sent a quotation and pre agreement of which of i did not Understand and wait for it... I did not SIGN it and asked for further clerification and got nothing back. called fnb dunno how many times n im being transfered from one stupid consultant to the next and guess what know but some how my application was processed and will be getting my card soon- gaat fol with fnb already</p> <p>well as if that might be all , did a life cover quote and accepted only to find in the documents im also covered for disability of which didnt ask for and yet again wasted my airtime trying to sort it out and was told someone will get back to me_when fnb? are you guys God,do have to wait all my life for you guys to deliver services to me? and yol have the guts to debit my bank acc with all this **** services being offered. im sick of this bank already</p>

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Replies (2)
MM
MPHO M's update26 Oct 2016, 18:50
Reviewer Update

the way im so angry I even made some spelling errors but i dont care, you guys will find a way to figure it out

FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2016, 09:54
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)