1 reviews | Active since Oct 2016

05 Mar 2019, 12:29

SICK OF NETWORK ISSUES

FNB CONNECT ! I Am trying to port out to MTN but without any luck. I have made numerous calls and have been told that the number is ready to port out. I need this done as soon as possible because this network is causing me nothing but drama !!!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 13:54
Official
 Good Day,

Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

*** (option one) 

FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 14:17
Official
 Good Day,

Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

*** (option one)