Sick of fnb

Item: FNB (First National Bank)
Rating: 1
Author: Razeen H

Still waiting on my money a week later. Why do the fnb people even respond on here because they dont know to give customers service as well. i needed my money back urgently but clearly with Fnb everybody is just a number

Helpful (0)

Replies (2)

Razeen H's updateReviewer Update

07 Sept 2017, 11:16

Naomi Petersen ********** Not really sure what you do @ fnb if you dont have the power to better service levels

Razeen H's update07 Sept 2017, 11:16

Reviewer Update

Naomi Petersen ********** Not really sure what you do @ fnb if you dont have the power to better service levels

FNB (First National Bank)'s replyOfficial

07 Sept 2017, 12:07

Good Day,

Thank you for your posting.

We have reviewed your complaint and noted that FNB Loans has tried contacting you, but to no avail. An email was sent.

I have noted that the refund had been processed and is reflecting in your account, it is available for use.

We do apologise for the delay and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)'s reply07 Sept 2017, 12:07

Official