SS
Skosana S
1 reviews | Active since May 2014
26 Aug 2019, 10:27
sick n tired!
ive been receiving text ""dsv will diliver your card 3-5 working days @.....florida.."that my Premeir card will be delivered at my house!!!since the 19th and last night i get a text saying my card is delivered at westgate branch. i was @the branch,last Wednesday and it was confirmed my card is not there! i need to use my card 2mro. If i dont get my card delivered by end of business today @"my house"am closing all accounts i have with fnb and the bank will have to see whats gonna happen with credit that i have with them!
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Replies (2)
FNB (First National Bank)'s replyOfficial
26 Aug 2019, 12:09Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply26 Aug 2019, 12:09
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
SS
Skosana S's updateReviewer Update
26 Aug 2019, 15:36its now 15:31 and i havent received any feedback from the relavent department as Mpho said" i have 2ref numbers for this complaint! ***NF n ***NF!i still say" if i dont get my Premeir card by close of business today" who ever is responsible will pay alll the debit orders for Fnb and i will not switch my salary and all!i need to use my card 2mro morning and not any other cards because i want to earn more ebucks using that card!!!!
SS
Skosana S's update26 Aug 2019, 15:36
Reviewer Update
its now 15:31 and i havent received any feedback from the relavent department as Mpho said" i have 2ref numbers for this complaint! ***NF n ***NF!i still say" if i dont get my Premeir card by close of business today" who ever is responsible will pay alll the debit orders for Fnb and i will not switch my salary and all!i need to use my card 2mro morning and not any other cards because i want to earn more ebucks using that card!!!!