AE
ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
29 Jul 2019, 01:54
Sick and tried of fnb
Very unhappy I canceled my funeral cover and was told by today my refund would be in my account how ever the refund is not in my account and today is the 29th the promised date that my refund would be in my account and the cover canceled however none of that happened I'm sick and tried of all the delays
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
29 Jul 2019, 09:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Jul 2019, 09:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
