1 reviews | Active since Jan 2016
SICK AND TIRED!!! REFERRING THE MATTER TO BANKING OMBUDSMAN
THIS IS THE LAST STRAW!!! FNB Connect issue is becoming way too annoying. We are being billed for God knows what. FNB has thus far deducted over R6000 in our account for an FNB connect contract that we never took. We requested that the cancel and refund our money and to date nothing.. Instead we receive an sms that the debit order did not go through????? What language are we talking with these consultants???? Are we not clear enough???? PLEASE REFUND US OUR MONEY,, CANCEL THIS STUPID CONNECT CONTRACT!!!! I will also be logging a query with the banking ombudsman,, This is unacceptable!! Its ******** and its wrong
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***