Sick and Tired of The Most Useless Bank!

I had sold my house last year. I had asked FNB to STOP my credit life cover for my BOND. I had asked that at the end of last year. I do not use FNB as my primary account - and I still see that FNB is deducting BOND credit life for a house that I do not have. I had asked you to STOP debiting my account and refund me for all the months that you have been doing so. This is actually theft and I am going to complain to the Ombudsman. Please rectify this ASAP!!!!!!!!