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belindaleeheydenrych B

1 reviews | Active since Jul 2016

30 Aug 2021, 16:20

Sick and Tired

Oh dear does a consumer not get help from service providers. Between FNB and Debt Busters they are costing me money money money, as well as distress. Have one balance left on my debt review, trying to get a balance from FNB has taken 8 months and ongoing after beginning sent from pillar to post. This is extremely frustrating and not to mention what consumers should be dealing with. In addition to R1000 or so spent on airtime to get through early this year, just spent another R200 right now. What to do FNB?????

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Replies (3)
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belindaleeheydenrych B's update30 Aug 2021, 16:49
Reviewer Update
Why does one have to even go this route though to get assistance? Really its so unnecessary and us consumers are still at the short end of the stick and our of pocket.
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belindaleeheydenrych B's update05 Oct 2021, 11:48
Reviewer Update
... and still no resolution, Debt Busters has tried contacting via telephone and email with no joy. Just no reply and nobody working at FNB. In the meantime i as consumer cant improve my credit score. I suspect ********** action here by FNB, my money was taken but no one xan account for how much was or wasnt received, yet i have a balance. Poorly riduculous really.
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belindaleeheydenrych B's update21 Oct 2021, 09:46
Reviewer Update
... and so the saga continues, eventually after years of trying, the attorneys dealing with FNB loans has contacted me, so now i have somewhere to pay, however these attorneys Dahya refuse to give me written confirmation of our conversation in an email as well as their banking details in writing, so that i am at least covered in the event that the sms is a *****. Very very poor, FNB use professional consultants to collect debt. This is madness and all i want to do is pay, but i also need to be sure im paying the right people ...