**** BANK - LIES TO THEIR CLIENT
i can not believe FNB has not stuck to their promise on Monday they contacted me regarding the over charge and promise that in 48 hours the problem will be resolved, today is Friday 72 hours later and they still have not sorted out the problem, and wait for it they Charged me again.......for what they promised they will revers!!!!!!! My account is now R - 4890.00, well done FNB, you go!!
Also please stop sending me "Sorry your personal loan has not met our lending criteria" I have not app**** for a loan and i get them at least twice a day!!!
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FNB (First National Bank)'s replyOfficial
22 Feb 2019, 12:10Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Feb 2019, 12:10
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)