HH
Humaira H

1 reviews | Active since Feb 2018

12 Feb 2018, 11:39

Shoved from pillar to post

Most disgusting new business premier service. Been shoved up and down between departments and branches to have my account set up correctly. Absolutely disappointing service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2018, 12:01
Official

Good day Humihassan15,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

*** (option one)