Shouldnt be called Private Banking!!

<p>FNB Private banking has the worst service ever and its becoming worse everyday. My cards were ****** last Friday and I called to report and order new cards. Asked for them to be sent to me in Zambia. First I got excuses, then the whole thing is a mess with cards sent all over including to Cresta Branch where I didnt even ask for the cards to be sent and I have no relationship. I had the same problem with cards issued by a competitor and guess what, I got my replacement cards yesterday IN ZAMBIA. No excuses! Maybe I should be banking with the competition!!! What a disgrace. Not worth the name private banking at all!!! And private banker is never available. You hold for more than 10 minutes to get through to another?? I dont think FNB understands what private banking means.<br /><br /></p>