1 reviews | Active since Apr 2017
Should've switched earlier
<p>I went to the Woodmead FNB brunch to open up a new account and had the best banking experience this far. The sales lady assist throughout the process and explained the cost/benefit of both account choices.</p> <p>When i didn't have one of the documents, instead of sending ne away after I had waited in the queue, she asked me to check my E mail and forward it to her which was amazing because I didn't waste the queueing time.</p> <p>She then confirmed the linked options (cellphone and internet banking) . </p> <p>Once I opted in for internet banking, I was sent to a section to sign up immediately. The person assisting with the sign up, guided me Step by Step on the laptops available at the branch and he even came with me to activate at the ATM. </p> <p> </p> <p>I left the branch with my new account set up, card in hand, internet banking sorted! </p> <p>Never had such an amazing banking experience before. </p>
Good Day
I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client We endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client We endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
