Should have never switched to FNB

FNB are very quick to tell everybody how great their service are but this is quite the opposite of what we received. They sent us all the paper work beginning of February, we completed it as far as possible and sent it back the 09th. the 10th they sent proof of receipt and cc'd the paper work through to bianca. Till today no one loaded the recipients. No one changed the debit orders. No one rep**** to say there was outstanding documents or anything. now today the 23rd we contacted them and nothing has been changed. we already notified our company to change the salary to FNb. So my salary will be paid into this account but all the debit orders will go off of the Standard bank account. what are we supposed to do now? Its a short month so now there's the possibility that all the debit orders are going to go off with no funds in the account. resulting in me getting a bad name and extra costs for debit orders unable to go through. <br> <br> i demand explanations.<br> <br> Thanks for nothing FNB!!!